Last Updated: 2026/08/10
Company Registration Information
- Company Name: 澄迈县芽浦笑商贸有限公司
- Legal Representative: 蒲小亚
- Phone: +86 17048574624
- Email: service@mail.cdegjlm.com
- Date of Establishment: 2026-04-02
- Unified Social Credit Code: 91460000MAKA10LP6D
- Company Address: 海南省澄迈县福山镇红旗坡福湖一巷31号202室
This policy applies to the electronic products and related services sold by cdegjlm (the “Store”) in the United States. Company name: 澄迈县芽浦笑商贸有限公司; phone: +86 17048574624; email: service@mail.cdegjlm.com; company address: 海南省澄迈县福山镇红旗坡福湖一巷31号202室. By using this website, placing an order, or receiving services from the Store, customers acknowledge that they have read and agreed to this policy.
1. Product and Information Disclaimer
The Store makes reasonable efforts to ensure that product names, images, specifications, colors, dimensions, inventory information, and prices are accurate. However, reasonable differences may occur because of display settings, product batches, manufacturer updates, or system delays. Product performance, compatibility, and results may be affected by the device model, software version, network environment, and method of use. Customers are responsible for confirming that a product is suitable for their equipment and intended use before purchasing.
Products must not be used for unlawful purposes, hazardous environments, medical emergency or life-support applications, industrial safety purposes, or any other use outside the product’s intended design without the Store’s prior written approval. The Store is not responsible for loss or damage caused by misuse, unauthorized modification, improper installation, incorrect operation, normal wear and tear, or other causes beyond the Store’s reasonable control.
2. Orders, Payments, and Shipping
An order submitted by a customer remains subject to system confirmation, inventory verification, and payment approval. The Store may cancel an order and refund the amount paid if the order cannot be fulfilled because of insufficient inventory, pricing errors, payment failure, address problems, suspected fraud, or other reasonable circumstances.
| Service | Estimated Time or Charge | Details |
|---|---|---|
| Order processing | 1-2 business days | Processing begins after order confirmation and required review |
| Estimated delivery | 12-15 business days | May be affected by location, weather, carrier conditions, or customs |
| Return or exchange request | Within 14 days of receipt | Order information and compliance with return conditions are required |
| Refund processing | Within 7 business days after approval | Actual posting time depends on the original payment provider |
| Shipping insurance | 2% of the order amount | Subject to the checkout page and applicable order rules |
Free shipping is available for all products within the 48 contiguous United States. It does not include Alaska, Hawaii, U.S. protectorates, APO/FPO addresses, or P.O. boxes. Orders may be shipped through USPS, UniUni, GOFO Express, Easy, or other available carriers. Customers must provide a complete and accurate delivery address. Delays, returns, or additional charges caused by an incorrect address, failed delivery attempt, refusal, inaccessible location, or other customer-related reason may be charged to the customer.
3. Returns, Exchanges, and Refunds
Customers who wish to request a return or exchange should contact the Store within 14 days after receiving the order and provide the order number, photographs, and a description of the issue. Products should generally be unused, uninstalled, undamaged, and returned with all original packaging, accessories, manuals, and promotional items. Requests may be rejected if the product was improperly used or installed, has physical damage, is missing accessories, or is submitted after the applicable period. Returned products must be inspected and approved by the Store. Unauthorized returns may be refused.
Refunds are generally issued to the original payment method within 7 business days after the return is approved. The bank, PayPal, Klarna, or other payment provider may require additional processing time before the refund appears in the customer’s account. For shipping damage or suspected product defects, customers should contact the Store promptly and retain the product, packaging, and shipping documentation for review.
4. Limitation of Liability and Support Hours
To the maximum extent permitted by applicable law, the Store is not liable for indirect loss, data loss, business interruption, loss of profits, or other damages caused by internet outages, system failures, carrier delays, severe weather, government actions, supply-chain disruptions, strikes, or other events beyond the Store’s reasonable control. Any limitation of liability applies only to the extent permitted by applicable law.
Online chat and email support are available Monday through Friday from 9:00 a.m. to 6:00 p.m. On Saturdays and Sundays, limited email support is available from 10:00 a.m. to 4:00 p.m. By placing an order, customers acknowledge that estimated timeframes may change due to actual circumstances and that the Store will handle disputes in accordance with applicable law and the relevant order terms.
